Return Policy
FootballSavage™ Return & Refund Policy
FootballSavage™ accepts returns or exchanges for items purchased directly from our website within 30 days of the original purchase date, subject to the conditions outlined below.
Return & Exchange Conditions
To be eligible for a return or exchange:
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The item must show no visible signs of wear, use, or damage
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All original packaging must be intact
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The product must not be personalized or customized
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Any damaged or altered item will void the FootballSavage™ guarantee
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Requests submitted after 30 days from the purchase date will not be accepted
To process your request, we may require proof of purchase, such as your order confirmation email, including your order number.
How to Request a Return or Exchange
For all return or exchange requests, please contact us at:
Include your order number and a clear reason for the return or exchange.
All requests are reviewed and handled strictly according to this policy.
Exchanges (If Applicable)
Exchanges are subject to product availability and condition approval.
Once your request is reviewed, we will inform you of the next steps.
Currency
All transactions on FootballSavage™ are processed in EUR (€).
Return Shipping
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Customers are responsible for return shipping costs
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Shipping fees are non-refundable
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For items valued over £75, we strongly recommend using a trackable shipping service or purchasing shipping insurance
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FootballSavage™ is not responsible for lost or undelivered return shipments
Refunds (If Applicable)
Once your return is received and inspected, you will be notified via email regarding the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your financial institution.
Late or Missing Refunds
Refunds may take 2–3 business days to appear after processing.
If you have not received your refund after this period, contact us at:
We will investigate the issue promptly.
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us at:
within 48 hours of delivery.
Failure to report damage within this timeframe may result in claim denial.
Delivery timestamps and carrier tracking data are used to assess all damage claims.
Feedback & Support
We value your feedback and take customer experience seriously.
For questions, concerns, or suggestions, feel free to reach out to:
We are constantly improving — and your input matters.
If you want, I can:
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Make this more aggressive / more premium
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Rewrite it to sound luxury-brand level
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Adapt it specifically for Shopify legal pages
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Shorten it without weakening legal protection
Say the word.